Refund policy

We will gladly accept unworn, unwashed, unaltered or unused merchandise in sellable condition for a full refund within 30 days of purchase. Please allow 3-5 days for us to process your returned merchandise after it has been received. We’ll refund the price of the merchandise including any taxes you were charged (excluding all applicable shipping charges) upon receiving the return. Depending on your bank, please allow up to two billing cycles for your credit to appear on your statement. For international orders, we are unable to issue refunds for any shipping, customs, duties or additional fees that may apply to your order. Refunds can only be issued to the original payment method.

a r o s e does not offer an exchange policy. We suggest you follow the return policy steps above for the items you wish to exchange and go to www.arosecollection.com to submit a new order for your new items.

Please send returns with the original packaging slip. Returns can be sent to:

arose collection 

2705 Webster Street #5531 Berkeley, Calif. 94705